NHS Fact Sheets: Non-English Speakers

NHS have written fact sheets to explain the role of UK health services, the National Health Service (NHS), to newly arrived individuals seeking assylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services. Special care has been taken to ensure that information is given in clear language and the content and style has been tested with user groups.

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Appointments

Further Documentation Required

Help with your GP Appointment

How to Register with Us

If you Do Not Attend (DNA) your appointment

NHS Fact Sheets: Non-English Speakers

Sick / Fit Note

To Cancel an Appointment

Urgent Cases

Urgent cases will always be seen on the same day.

Infectious Disease

If you have a suspected infectious disease, please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff.

Do you need to see a GP?

Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on Who should I see? which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You ...

Telephone Advice

If you wish to speak to a doctor on the telephone, you need to ring between 09.30 and 11.00, you will be asked to leave your name, details, contact number and a brief explanation of your problem. The doctor will then return your call as soon as possible. Please remember that the doctor has a ...

NHS Fact Sheets: Non-English Speakers